Digi organised its Responsible Business Summit 2020 on 20 and 21 July 2020 and invited me to speak on human rights in the context of supply chains and operations. Digi commendably commits to upholding high standards and international best practices in their business dealings and operations with customers, partners, suppliers and employees. Areas of focus include data protection, environment and human rights.

During the webinar, I touched on how land and labour issues, and corrupt practices, could affect business operations. Usually referred to as ESG or environmental, social and corporate governance, these are in fact human rights issues.

To mitigate human rights risks, management should conduct human rights risk and impact assessments where civil society organisations and workers are asked to validate the results.

To support suppliers in having cleaner supply chains, remediation exercises through corrective action plans and targeted training should be rolled out. Joining sustainability indices is another way to evaluate and monitor a company’s progress vis-à-vis its competitors in the industry.

Below is a recording of the webinar. The full playlist for the summit can be accessed here.